We offer a 100% money back refund/return policy for all items that are in original brand new condition with original stickers and tags attached.
To request a refund or exchange please visit our Returns page.
Please note: International orders outside Australia & New Zealand are not eligible for returns or exchanges at this time
We have a shop in and are based in South Melbourne, Victoria only at this stage.
To ensure the items you want are in stock before coming into the shop please purchase online and choose the 'Pick Up In Store' option in the checkout so we can put the item(s) aside.
- Everything in our shop is exactly the same as our online store
- Parking available outside shop
- We accept VISA, Mastercard & American Express
- Afterpay on your phone in store & once approved we will process the order on the spot
512 City Road, South Melbourne, Victoria, 3205
Please visit the shipping page to find out how long your order will arrive
We use Australia Post to send all orders and all orders will require a signature upon delivery by default however you can change this and add extra delivery instructions in the checkout
If no-one is home at time of delivery and no instructions have been left with the order, your order will be taken to your nearest Australia Post and a collection note will be left at your address.
We offer a 100% money back refund/return policy. All items must be in original brand new condition with original stickers and tags attached before any exchange or refund will be processed. To request a refund or exchange please visit our Returns page.
Please note: International orders are not eligible for returns or exchanges at this time
Orders are available to pick up one business day after an order has been placed.
Sorry we are unable to take phone payments at this time
A lot of our products have a different fit or sizing so please refer to the size chart on each page for exact measurements
Unfortunately due to licensing restrictions and brand availability we are unable to custom order any products in
All Shipping information is located on our shipping page or under the 'Add To Cart' button on each product.
We use Australia Post for all of our shipping. All orders are sent within 1 business day of purchase
You will get a notification email once your order is processed with a tracking number plus you will get a notification from Australia Post once the order has been shipped.
All Tracking and Order Information is available on anytime in your account section
Yes all caps and hats are sent in boxes. If your cap comes damaged please contact us
All payment information is handled externally by trusted and safe payment platforms.
All information entered on US Sports Down Under is confidential and will not be shared with any third party companies or providers.
They will be dispatched together at the stated preorder date